got a bit of trouble with my insurance company,
my car was in a collision and subsequently written off.
during the many phone calls with the insurance I made it clear that I wanted salvage, this was mainly due to the fact that they wouldn't give a decent settlement figure and I needed to reclaim some money, they agreed to this and said "just tell the salvage company that you are keeping the car when they call to arrange collection". which I did.
they then paid me the settlement figure and I thought that was the end of it, got money, bought new car.
then a few days ago I got a leter saying they wanted the log book and mot, so they could dispose of the car, fine I thought ive had what I want they can have the rest,
so a salvage company rang me and when I told them they would have to hiab the car as it was partially stripped they informed the insurance and within an hour I had an email saying I have to pay them the full amount back or dispose of it myself and pay them salvage.
so my question is "what the hells going on and do I have to pay them anything" I told them on the phone that I wanted salvage and they agreed, so I thought that the figure the settled on was taking that into account.
anyone know where I stand legally. cos I cant afford to pay them anything.
my car was in a collision and subsequently written off.
during the many phone calls with the insurance I made it clear that I wanted salvage, this was mainly due to the fact that they wouldn't give a decent settlement figure and I needed to reclaim some money, they agreed to this and said "just tell the salvage company that you are keeping the car when they call to arrange collection". which I did.
they then paid me the settlement figure and I thought that was the end of it, got money, bought new car.
then a few days ago I got a leter saying they wanted the log book and mot, so they could dispose of the car, fine I thought ive had what I want they can have the rest,
so a salvage company rang me and when I told them they would have to hiab the car as it was partially stripped they informed the insurance and within an hour I had an email saying I have to pay them the full amount back or dispose of it myself and pay them salvage.
so my question is "what the hells going on and do I have to pay them anything" I told them on the phone that I wanted salvage and they agreed, so I thought that the figure the settled on was taking that into account.
anyone know where I stand legally. cos I cant afford to pay them anything.
