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Where do i stand?

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bazboy Part of things Jetta - Its like a golf but better..... Posts: 481	Where do i stand?bazboy @bazboy
	Oct 7, 2012 10:02:13 GMT Select Post Deselect Post Link to Post Back to Top
	Hey People, I currently have/had a classic policy on my mk2. I pay this off monthly via direct debit. Ive just gotten back from working away from home to find a letter saying my oolicy has been cancelled due to a failed payment and that the insurance company still want payment of the outstanding balance! Now ive checked my balance and i cant see them ever making any attempts at taking the payment last month and money was available to them, zero attempts all month. Whats more i didnt receive and phone calls from them to inform me that this was happening! So what would you all suggest i do? I am sure that i wont be able to get another deal as good as this and i will probably end up getting rid of the car to cover the money i apparently now owe them for insurance i will no longer be receiving :-(. Any advice is welcomed. Dan.
	1986 - VW Jetta GT 16v 1986 - Volvo 340 1991 - Volvo 460

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jrevillug Posted a lot Posts: 3,520	Where do i stand?jrevillug @jrevillug
	Oct 7, 2012 10:13:30 GMT Select Post Deselect Post Link to Post Back to Top
	Does sound like it's their fault, but it might be worth checking that the DD is still set up at the bank's end. If it is, phone 'em up and start making a fuss - don't shout, but be insistant.
	Caution: As the buoys marking the shoals are often out of position, mariners are cautioned to be on their guard when navigating these shores 75 Imp 72 Clan - What? An update? Never!

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steveo3002 Posted a lot Posts: 2,381	Where do i stand?steveo3002 @steveo3002
	Oct 7, 2012 10:14:02 GMT Select Post Deselect Post Link to Post Back to Top
	id say ring em up and ask i got a nasty cancelation letter because id given a 2nd drivers birthday wrong, rang up and put it right and its all back to normal
	91 golf g60, 89 golf 16v , 88 polo breadvan

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optimusprime Posted a lot Posts: 1,475	Where do i stand?optimusprime @optimusprime
	Oct 7, 2012 10:33:41 GMT Select Post Deselect Post Link to Post Back to Top
	I'd get in touch with your bank, find out the the direct debit mandate is still 'live', and if the insurance company have made funds requests.


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skoretro Part of things Posts: 16	Where do i stand?skoretro @skoretro
	Oct 7, 2012 11:43:23 GMT Select Post Deselect Post Link to Post Back to Top
	I'd say definately check with your bank the status of the Direct Debit. [or is it a Standing Order because they are different!] You should be able to check if you have online banking? My dad had a snotty letter at the end of a year when his private life insurance said he hadn't made the requisite payments, and it was a trail that went back almost 12 months. The DD was live, they had made an error their end, ultimately he could prove the funds were there, they hadn't kept their end of the bargain and they had to stump up.


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SauceDoctor Part of things Posts: 281	Where do i stand?SauceDoctor @ashmicro
	Oct 7, 2012 13:45:41 GMT Select Post Deselect Post Link to Post Back to Top
	Same thing happened to me, years ago. It was a "computer error" at the insurance company's end. My bank phoned them on my behalf, and sorted it all out!


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bazboy Part of things Jetta - Its like a golf but better..... Posts: 481	Where do i stand?bazboy @bazboy
	Oct 8, 2012 15:39:44 GMT Select Post Deselect Post Link to Post Back to Top
	All sorted, the insurance company were very understanding and its all been put right. Thanks for all the advice guys. Dan.
	1986 - VW Jetta GT 16v 1986 - Volvo 340 1991 - Volvo 460

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