Anybody use Copart?

I have bought a few cars off them over the years from £80 Peugeot 206s to a £6000 Leaf or Electric Berlingo (I like electric vehicles). They have always had some annoying fees, but lately they have really cranked up their charges. For example, delivery from my local branch has shot up from £58 to £122 (+ VAT) . Cars are usually worse than they make out, the photos often don't show you what you need to know, and they have lied through their teeth when I have phoned to ask an important question. I was told the electric Berlingo drove off the truck when it arrived. Utter bollards, the thing was in total shutdown mode due to the airbags deploying, which took considerable amount of sorting out once I had repaired the crash damage, which involved new chassis legs , subframe and motor mount.

Bought an Almera which was described as rolling. It most certainly was not, the wheels were pointing in different directions and one was wedged against the A pillar stopping it from turning. It was fun getting that off their transporter, a mile from my house, and I couldn't tow it home.

They have a history of damaging vehicles, almost every car I have had from them has forklift damage, even cars that run and drive perfectly. Dented fuel tanks, exhausts, floor pans, bent shock absorbers, a dented inner wheel rim, broken handbrake cable mountings etc.


But I think I have decided to stop buying from them now as their fees have become ridiculous. Here's how they stack up.

Old fees:
Hammer price: £125. Total price with local delivery £260 (Includes the internet bidding fee of £15)

New fees:
Hammer price: £125. Total price with local delivery £408 !

If you collect it yourself, they charge you £15 'loading fee' This is so they can have you wait and hour or two for them to finally forklift your car from the yard, bouncing flat out across the potholed car park , scratching all the bits of the car that are touching the forklift, usually one of the bumpers, then putting it onto your trailer.