No Bonus in No Claims.....

I’m in the same position .

3rd party pulled out on me with no warning .

It’s now almost been sorted , but my insurance company put it me as at fault until the case is closed , i then claim the money back i’ve over paid on this policy .

It seems wrong to me , but not a lot i can do about it .

Mines gone from £217 upto £678

I was paid out and it was deemed as the 3rd parties fault. All wrong really how do they get away with it? Oh well....go easy guy's i will update asap. Cheers for the replies.

I've never had my no claims penalised with third party fault claims

indeed! makes one very ANGRY!

Cheers mr! I will give them a try,
i called the company earlier today, finally got through after 20+ mins of being held in a queue whilst the automated curse word spilled out of the phone receiver...telling me about how many awards they have and blah blah...BLAH! it turns out that the company who paid for the damage's to my truck have not told the insurance company who i am with that the payment has been made, hence keeping an open case until it's resolved.... How ****ing stupid!Sound familiar zeberdee?
so i was advised to call back tomorrow when everything should be settled.... the only good thing i done that made me feel good, was to go on trustpilot (whilst on hold) and leave a review for Autonet.
at least it made me smile.... so there you go..... be warned people..... drive safely

I was in this position some 8 months after the accident happened. I had my payout, old car was written off and taken, had new car, none the wiser about the situation when I came to renew my policy. Didn't like the way my insurer at the time dealt with it so didn't even look at the renewal, just went elsewhere, got an acceptable quote and bought the policy. Two weeks later they call me politely accusing me of lying on the quote because the incident is on the database as my fault. Was raging!

On calling my old insurer I'm told they've not been able to recover the payout from the third party (girl that hit me was in a courtesy car because she crunched hers so that could have added delays) so it goes down as at fault until closed. This despite it being an 'aced claim' because it was so cut and dry that she was at fault. A short rant later about the amount of time they've had to recover the payout, have been incompetent through out (I understand having to negotiate your payout but starting at £2k and settling at £4.5k is a bit much of a curse word take) and whether they want to get the ombudsman involved resulted in them adjusting the record to not at fault and I got my new policy.

Unfortunately insurance is a joke through and through. Good luck and just keep hammering them.

This whole thread serves to illustrate all the negative aspects of compulsory insurance laws.

well, there were further developments... all of which still made my blood boil!
i have still been messed around and fed false information, the latest was to ask ME to call AXA insurance who were the big body regarding Autonet... so I...yes this is ME....had to make a call, i explained my frustrations and the situation of going from one to another and waiting for the call, but getting nowhere (in a very clear and calm manner) i was then told....
'i can understand your frustrations, and i can see on out database that you have a live policy, but unfortunately, this is nothing to do with AXA, what i suggest...is you call them back and make a complaint, they have a duty to respond within 48hours'
So! once again i called them back, and said i was going to the Ombudsman, and i was going to drag Autonet, Kindertons and Carpenters (don't get me started!)along the way, just because the company responsible for paying me out the damages for the truck (Carpenters do the physical injury side of things, they ****ed up as well) have not told Autonet that they have paid me (even though it states on my new overpriced policy!) i am the one who suffers? i explained clearly how angry i was and that i am due to renew my insurance on March 3rd, and obviously will NOT be using Autonet again, but want my NCB reinstated to 9+! if i do not hear anything by 2pm tomorrow.....I am going to really kick off, apparently, the management are meant to be looking into this...... (i'll let you know when i stop laughing)

So much hassle to go through, and a great deal of the time, it ends up yourself doing the chasing, i am sure there are many horror stories out there, but in the end, it's all very unacceptable when you pay for a service you have to fight for.Glad things worked out for you.