haggis
Part of things
Posts: 459
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It’s hard to believe but I’m going to give up eBay. I’ve been buying and selling stuff since ebays year 1 and now they have blown it.
I had a welder for sale on eBay, a nearly new Clarke welder with every accessory imaginable. Helmet, magnets gloves, gauntlets, spare wire, trolley and a huge gas bottle.
So a guy who lives around an hour away messages me. He wants to come and see it, try it and know if it’s the right thing for welding his Land Rover back together.
Me being the genuine seller says, of course you can and you can see my other bits and bobs I’ve got for sale. At this point I try to send the guy my phone number and I get a nasty message about selling outside eBay. So I send him a link to an old advert from a forum which has my number on it......
Account suspended...
Messages blocked...
If you sold that welder we are going to charge you final value fees on it...
What’s most annoying is I had a laptop finishing that day for £900 and now I can’t complete the sale.
Valued customer? Are you hell. eBay would have got over £150 from me this month and now they will get nothing.
Maybe I’ll try schpock or gumtree.
Anyway, big brother is reading your messages so beware!
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Last Edit: Oct 3, 2017 8:47:46 GMT by haggis
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yes thats ebay they want all your money, charge to much for you selling
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fad
Posted a lot
Posts: 1,781
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Indeed. However, they also need to be careful about things being sold outside of the site, they lose a lot of revenue from that. It's a tough one, you can't sell something without letting someone view it really, but at the same time there's no easy answer to protect their business model.
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Dez
Club Retro Rides Member
And I won't sit down. And I won't shut up. And most of all I will not grow up.
Posts: 11,712
Club RR Member Number: 34
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If their fees were less, people wouldn't always be trying to circumvent them... Their own greed had created this situation.
eBay fees used to be 5%. They're now 10% plus 10% on the postage as well (which means more people wanting to collect items as it makes the price of postage more). Plus just under 5% for PayPal which is by their own creation more or less the only method of payment. (PayPal I don't have an issue with, I think the fees are reasonable given the service).
So essentially 15% and you have to overcharge on postage by at least 15% just so you are actually charging enough to cover the cost of the postage service.
Blocking members communicating with each other and threatening sellers is not the way to deal with it. They'll just go elsewhere. The majority of items I sell require viewing for one reason or another. They just lost all those sales.
The other factor is eBay has changed hugely as a marketplace. It isn't an auction site anymore and hasn't been for years. In the early years it was all auction, all old tat, low fees and high turnover. Things were genuinely cheap on there and it got a big following. Now it's mostly traders selling new items, and what old tat is still on there is on fixed price listings and generally hugely overpriced as eBay got the reputation that's where stuff sells for daft money. Because it's free to list and only pay a commission on the sale price now, people list loads of old tat at daft prices that never sells. That makes eBay no money though.
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Last Edit: Oct 3, 2017 9:20:56 GMT by Dez
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Same here. I gave up and use Facebook pages now. No shitheads trying to claim things didnt arrive, no fees, and I only sell where I'm admin so the smartarses cant block me :-)
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Yeah I've had that, and they won't let me send email addresses or tel nos either, yet since I'm a business seller my listings include my name, address, tel and email at the bottom of each listing!? you work it out......
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edk83
Part of things
Posts: 849
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The only thing your allowed to send is your physical address, no phone numbers or email addresses
I've had problems with the same, account suspended. They don't want to loose your fees though so contacting them through chat and saying you didn't realise soon gets your account reinstated.
When I asked them how are you meant to contact a seller to collect if you cant get their number (what if I have problems finding the address and need to call them)
The answer is you can't, only option keeping within policy is to use Ebay messages
Listings with phone numbers in do seem to get by, anything that I'm selling for collection I'll add it there.
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slater
Club Retro Rides Member
Posts: 6,390
Club RR Member Number: 78
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Sorry but I don't agree at all. eBay is a godsend. Ive made/saved £1000s over the years buyng and selling on there. Yes there are fees but name me an auction system where there isn't? 10% isn't excessive and all the other more expensive auction systems out there only reach a miniscule marketplace compared to eBay. Fine, if you know the worth of somthing then use a classified ad style of sale, Facebook/Gumtree etc. But what about when you don't? That's where eBay is so useful. Things make thier value on there better than anywhere as it's the first place people go to look. Infact eBay defines the value of items now..
I agree it's tedious now it's swamped with buy it nows on new tat but that's how it pays the bills. Theres no way they could offer the protection they do of it was just auctions. The protection is swings and roundabouts. As a seller it leaves you vunrable but as a buyer it's rock solid. Sellers complain but would you use it to buy so much if it was easy for sellers to scam you? I don't think so. Emails have been banned in messages for years but it doesn't stop me. Easy to work around even now phone no.s are banned too. You might not like it but they have a right to protect thier income. You sign up to thier terms at the start. If you don't like it then you have done the right thing. Quit! I won't be quitting tho. One of the best online tools there is and worth every penny. You just need to be shrood on how you use it and for what purpose.
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I have had "issues" as a buyer and seller on ebag...their "protection" isn't worth dick on either side..in my experience. size and therefore viewing numbers is all it has going for it!!!
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'80 s1 924 turbo..hibernating '80 golf gli cabriolet...doing impression of a skip '97 pug 106 commuter...continuing cheapness making me smile!
firm believer in the k.i.s.s and f.i.s.h principles.
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I had the same issue, so now put the phone number in the actual ad, which seems fine. Now I did not want my phone out there for every man jack who goes on eBay to see, so went to phone shop on the high st (remember them, high st shops) bought the cheapest pay as you go phone, £12.95, with £10 free credit on it! I use it as a contact ONLY for eBay sales & then just turn it off the rest of the time.
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I've not had a problem sending my phone number, you just need to space it
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I don't have a problem with ebay. They have the monopoly on it enough that a sellers audience is pretty wide, and if you are willing to sell abroard, even wider. Fees too much? Try opening an actual shop on the highstreet and see how you get on, or lugging your stuff from autojumble to collectors fair (depending on what you're selling) and it will still cost you. Plenty of people do i know, i used too, but with ebay i can come and go as i please, list things when ever i feel like it, or not, and the sort of things i sell are usualy 99p start and do well, if i put a bin on stuff it seems to put people off, i either ask too much, or they want to enjoy the chase of an auction, many time ive seen identical items sell for more in auction than on a bin. There are ways around the email block, but ebay is there to be used, not abused.
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Since September you are not allowed to put your phone number in the listing Ebay say they will remove numbers from listings and not allow those listings to be renewed And seeing as it against their rules they can impose restrictions / bans For me this is a worry as i have been banned once for 'selling outside ebay' and cannot afford another ban, but so many people ring me directly because my number is in the listing By removing it i will lose out to those willing to run the risk I would accept it if i thought they would police listings properly but i suspect most people will get away with it
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The only thing your allowed to send is your physical address, no phone numbers or email addresses If you've been able to send your address then good, but you're not allowed to I think it's the postcode they can pick up on
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Can you still email pictures through eBay messages? Just wondering, for reasons lol.
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The only thing your allowed to send is your physical address, no phone numbers or email addresses If you've been able to send your address then good, but you're not allowed to I think it's the postcode they can pick up on If you are not allowed to list your address then how does someone collect from you?
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If you've been able to send your address then good, but you're not allowed to I think it's the postcode they can pick up on If you are not allowed to list your address then how does someone collect from you? ^^^^^Just been trying to work that one out too. Someone breaking a car I need to get there to pick up the big parts etc. If there was a competitor it would be a little cheaper but I do not think that will happen unless legislation forces the change. BTW Gumtree is owned by Ebay. As a side note. Have been looking for a lot of old Audi parts on german ebay. during various searches I found that there is an ebay classifieds (think gumtree). Loads of old audi's being broken. So I tried to setup an account. Within an hour I had an email saying against rules etc. european union my :-o
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Dez
Club Retro Rides Member
And I won't sit down. And I won't shut up. And most of all I will not grow up.
Posts: 11,712
Club RR Member Number: 34
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You can only exchange details after the transaction is completed via eBay so they can collect their fees. So if you go to pick it up and it's a pile of cr4p, you just walk away and dispute it. Leaves sellers very vulnerable though.
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Last Edit: Oct 3, 2017 21:35:41 GMT by Dez
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You can only exchange details after the transaction is completed via eBay so they can collect their fees. So if you go to pick it up and it's a pile of cr4p, you just walk away and dispute it. Leaves sellers very vulnerable though. So if your selling a car & you put viewing welcome during the auction, what you say wouldn’t work & clearly does hsppen all the time, so how?
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I've listed cars with 'viewing welcome SO18 area' then people have asked my address via 'ask the seller' not had a problem, I've even given my phone number.
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